How law firm Gilbert + Tobin governs and scales AI with OpenAI
Case study on enterprise AI governance and responsible scaling practices.
Overview
This is a publicly available case study from OpenAI documenting how Gilbert + Tobin, an Australian law firm, implemented AI governance frameworks while scaling ChatGPT Enterprise. It illustrates practical approaches to managing AI adoption with CEO oversight, clear policies, and human accountability structures. Relevant for organizations seeking governance best practices rather than a standalone tool.
Pros
- Demonstrates real-world enterprise AI governance implementation
- Documents CEO-level commitment and accountability structures
- Provides practical policy framework for responsible scaling
- Shows how to maintain human oversight at scale
- Case study freely accessible without signup required
✕ Cons
- Reference material only, not an actionable tool or software
- Specific to law firm use case, may not transfer to other industries
- Lacks customizable templates or frameworks for download
Key Features
Use Cases
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Pricing Plans
Free
- Access to case study and governance framework
- Basic AI implementation guidelines
- Community forum access
- Monthly newsletter on AI in law
ProfessionalMost Popular
- Full access to governance playbook and templates
- AI risk assessment tools
- Monthly consultation calls with AI compliance experts
- Custom policy documentation for law firms
Enterprise
- Dedicated implementation team and custom setup
- Advanced AI scaling infrastructure and monitoring
- Quarterly strategic review sessions
- Custom integration with existing firm management systems
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