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Retell AI
New
Voice AI platform for realistic phone conversations and IVR
Overview
Low-latency voice AI platform enabling realistic phone conversations for customer service, sales, and lead qualification. Supports custom voice cloning, real-time interruption handling, and complex dialogue management.
Pros
- Low-latency conversations
- Custom voice cloning
- Handles real interruptions
- Natural conversation flow
✕ Cons
- Voice quality varies by model
- Training custom voices takes time
- Pricing scales with usage
Key Features
Real-time voice AI
Custom voice cloning
Interruption handling
Sentiment analysis
Call recording and transcription
Webhook integration
Use Cases
Customer service automationLead qualification callsAppointment schedulingSurvey collection
Best For
Customer Service TeamsSales & Lead GenerationContact CentersAppointment Scheduling ServicesSurvey & Market Research
Frequently Asked Questions
What is Retell AI's pricing model?▾
Retell AI offers usage-based pricing tied to call duration and features used, with no upfront licensing fees. Exact costs depend on your volume and selected features like voice cloning or sentiment analysis.
How steep is the learning curve for getting started?▾
Setup is straightforward with pre-built templates and API documentation for developers. Non-technical users can configure basic IVR flows through the dashboard, though custom integrations require some technical knowledge.
What integrations and APIs does Retell AI offer?▾
Retell AI provides REST APIs for building custom integrations, webhook support for real-time events, and connections to common CRM and business platforms. You can embed voice AI into existing applications or trigger conversations from external systems.
What are the main limitations of Retell AI?▾
The platform works best in English-primary use cases, and extremely complex multi-turn conversations with many conditional branches may require more development effort. Real-time performance depends on internet connectivity and API latency.
What is Retell AI best used for?▾
Retell AI excels at automating customer service calls, appointment scheduling, lead qualification, and survey collection—any scenario requiring realistic, natural phone conversations without human agents. It's ideal for high-volume inbound or outbound calling campaigns.
Pricing Plans
Free
Custom
- Up to 100 minutes/month of voice calls
- Basic voice AI with limited customization
- Standard latency (~500ms)
- Community support
Starter
$99/monthly
- Up to 5,000 minutes/month of voice calls
- Advanced voice customization and personalities
- Low latency (~200ms) with optimization
- Email support
ProfessionalMost Popular
$499/monthly
- Up to 50,000 minutes/month of voice calls
- Full voice control with multiple languages
- Ultra-low latency (~100ms)
- Priority email and chat support
Enterprise
Custom
- Unlimited voice call minutes
- White-label solutions and dedicated infrastructure
- Custom latency optimization
- 24/7 phone and dedicated account support
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